CONTACT
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Whether you have a question, need support, or want to share feedback — we’re here to help. Fill out the form and a member of our team will get back to you as soon as possible.
Get in touch
Questions about orders, the 72-hour kit, bulk or agency purchases, or anything else — reach out and we’ll point you in the right direction.
Response time
We aim to respond within 24–48 hours during business days.
Orders & shipping
Free shipping on orders over $100. Track your order from your account.
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How we can help
Orders
Order status, shipping, returns, and subscription questions.
The kit
Help choosing the 72-hour Cuban coffee kit or field brew gear.
Bulk & agencies
Fire departments, USAR teams, and agency volume orders.
Feedback
Product ideas, field stories, and partnership inquiries.
Ready to brew?
Shop the 72-hour Cuban coffee kit or browse field-ready gear.